Frequent Asked Questions

Our Big Chief products are secured with Genuiniti, and can be authenticated using the Genuiniti app. Simply open the app, press authenticate, and hold your phone towards the center of your Big Chief product. This is the only way to ensure that you are consuming an authentic Big Chief product.

Our Big Chief products can be authenticated using the Genuiniti app. Simply open the app, press authenticate, and hold your phone towards the center of your Big Chief product. This is the only way to ensure that you are consuming an authentic Big Chief product.

Big Chief Cannabis products are available from the list of authorized retailers continuously updated on our site map.

Our cartridge tips are manufactured from genuine wood, so some variance in the color and grain is normal and demonstrates the quality of our materials.


All of our products undergo strict testing, not only to determine THC % but also to ensure that our product is as pure and clean from foreign substances as possible. All of our testing results can be found either on our website product description or via the QR code on the product itself.

 

Our Big Chief products are secured with Genuiniti, and can be authenticated using the Genuiniti app. Simply open the app, press authenticate, and hold your phone towards the center of your Big Chief product. This is the only way to ensure that you are consuming an authentic Big Chief product.

Big Chief Cannabis products are available from the list of authorized retailers continuously updated on our site map.

If your Big Chief Cartridge is not tasting as expected, please check the temperature of your battery. High battery temperatures can result in excessive coil heat leading to burnt or unusual flavors.

All inquiries submitted to hello@bigchiefextracts.com will be responded to within 72 business hours.

The cartridges have an estimated shelf life of one year, but this may vary with different environmental conditions such as heat, cold and humidity, and different usage patterns.

Big Chief only uses the highest quality cannabis oils and botanical terpenes. Changes in coloring occur naturally over time and do not impact purity, potency or effectiveness of the products.


Product safety and quality are top priorities for Big Chief. All our products are tested by state-licensed, independent labs to ensure they are free of harmful chemicals such as Benzine, pesticides and metals. We also maintain the highest quality by only using the purest cannabis extracts and botanical terpenes. We do not add “fillers' ' such as vitamin E acetates to our products.

We have an extensive seed library and an ongoing breeding program that helps fuel the variety of flavors and strains that are planted and harvested each year.



NO. We do not ship cartridges outside of California, nor do we sell products direct-to-consumer. The only place you will find a Big Chief product is through a licensed California dispensary.

All of our products are made in-house at our state-of-the-art facilities located across Southern California.